Dbx 20 Series Guía de usuario descargar pdf (Pagina 32)

Error Code

672

16

DBX 23

038

HELPDESK — To clear the error message do

the following:

1 Unplug the power cord, wait ten seconds,

then plug back in.

2 Make sure the machine's ink cartridge cover

is closed and secured.

3 Take the ink cartridge out and then put back

in.

DBX 23

038

ON SITE

Cause 1: Ink cartridge is not detected or the ink

cartridge is corrupted.

Solution 1:

1 Unplug the power cord, wait ten seconds,

then plug back in.

2 Make sure the machine's ink cartridge cover

is closed and secured.

3 Take the ink cartridge out and then put back

in.

DBX 23

038

ON SITE continued

Cause 2: Contacts on the carriage are dirty or

corrupted.

Solution 2: Clean the contacts on the carriage

with alcohol pads.

Cause 3: Cables on ink carriage assembly are

dirty or damaged.

Solution 3: Clean cables with alcohol pad. If

cables are damaged replace the ink carriage. The

ink carriage assembly comes with the cables.

Cause 4: Defective ink cartridge.

Solution 4: Replace the ink cartridge.

Cause 5: Main board defective.

Solution 5: Replace main board.

DBX 23

043

There is an invalid ink

threshold in the head-

set, either a corrup-

tion or cheated

headset

Change cartridge

Send back defective cartridge for analysis

Code Description Helpdesk On site

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