Dbx 20 Series Guía de usuario descargar pdf (Pagina 55)

Error Code

695

DWA 07

000

The dynamic scale

software is most pro-

bably corrupted

(detected at start up)

1 Operate a dynamic scale software Download

(and ask the customer to call OLS)

2 Or ask the operator to Take out the Dynamic

Scale , mail temporarily and uses a Weigh Plat-

form instead,

DWA 11

000

the Envelope length is

out of specification

(over 330mm/ 13") to

be mailed with the

dynamic scale

1 Try to mail the envelope in portrait mode (verti-

cally)

2 If this envelope cannot be processed by the

Dynamic Scale please tell customer to weigh the

envelope on the WP , and use a Label

DWA 11

001

the Envelope length is

out of specification

(dynamic scale), less

than 120mm / 5"

ask the customer to weigh the envelope on the

WP , and use a Label

DWA 11

002

there is an envelope

jammed in the dyna-

mic scale area: entry

sensor

1 Take out the envelope that is on the Dynamic

scale

2 Clear the message (press OK key)

3 Check the mail, then continue the "entry sen-

sor" may need to be cleaned (dust , etc..) or

replaced

DWA 01

000

the "dynamic scale

entry"sensor is mas-

ked at power on

Ask customer to check if

ther is any part in the entry

of the dynamic scale, (left

side)

- most probably an

envelope is in the

entry sensor area of

the dynamic scale -

if not, the sensor is

damaged and need

some repair

DWA 01

001

the "dynamic scale

oversize"sensor is

masked at the power

Ask customer to Take out

any on the oversize sensor

(left side of the dynamic

scale) and restart system

- most probably an

envelope is in the

oversize sensor

area - if not, the

sensor is damaged

and need some

repair

DWA 01

007

the "dynamic scale

oversize"sensor is

masked during weig-

hing phase

Ask customer to try with

change on selection on

feeder

-Check gap bet-

ween envelope is

enough - most pro-

bably an envelope

is in the oversize

sensor area - if not,

the sensor is dama-

ged and need some

repair

DWA 01

008

the "Zero weight"of the

dynamic scale is out of

valid measure (+/-0.2g

TBC)

1 Take out the envelope on the dynamic scale

2 Check if nothing disturb it (fan, envelope resi-

due, weak table, somebody is leaning on it, etc..)

then press on OK key to clear the error

Code Description Helpdesk On site

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Dbx 20 Series Guía de usuario Pagina 55

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