Dbx 20 Series Guía de usuario descargar pdf (Pagina 57)

Error Code

697

DWA 02

007

the weight on the

Dynamic scale is too

light: less than 3gr or

0,1oz

1 Take out the envelope and press the OK key to

clear the message

2 Mail it with the weight platform and use a label

or in "weighing Off"

DWA 04

000

the dynamic scale

"thickness" sensor

detects a negative

value:

1 Take out the envelope , and press on OK key to

clear the error

2 If it is still occurring, may be the sensor needs to

be replaced ( the sensor cabling may be inverted,

etc..)

DWA 04

001

the dynamic scale

"thickness" sensor

value is above the

maximum: over 16mm

1 Take out the envelope

2 Mail it with the Weigh Platform instead

if it occurs again, maybe, the thickness sensor is

damaged and needs to be replaced

DWA 04

002

the dynamic scale

"thickness" sensor

value is not at "0"

when a batch starts

1 Take out the envelope

2 Mail it with the Weigh Platform instead

3 If it occurs again, maybe, the thickness sensor is

damaged and needs to be replaced warning !:

envelopes may be measured with an undue lower

value

DWA 05

000

No status change of

the dynamic scale

motor encoder (inter-

nal sensor)

1 Take out envelopes in the

machine if any -

2 Power Off, then On the

machine (or unplug)

3 If this message appears

again:

- ask the operator to Take

out the Dynamic Scale

- mail temporarily with the

Weigh Platform instead,

Check motor enco-

der/ motor/belt/main

board/motor con-

nectors

DWA 07

000

The dynamic scale

software is most pro-

bably corrupted

(detected at start up)

1 Operate a dynamic scale software Download

(and ask the customer to call OLS)

2 Or ask the operator to Take out the Dynamic

Scale , mail temporarily and uses a Weigh Plat-

form instead,

DWA 11

000

the Envelope length is

out of specification

(over 330mm/ 13") to

be mailed with the

dynamic scale

1 Try to mail the envelope in portrait mode (verti-

cally)

If this envelope cannot be processed by the

Dynamic Scale please tell customer to weigh the

envelope on the WP , and use a Label

DWA 11

001

the Envelope length is

out of specification

(dynamic scale), less

than 120mm / 5"

Ask the customer to weigh the envelope on the

WP , and use a Label

Code Description Helpdesk On site

1 2 ... 52 53 54 55 56 57 58 59 60 61 62

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Dbx 20 Series Guía de usuario Pagina 57

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