Dbx 20 Series Guía de usuario descargar pdf (Pagina 48)

Error Code

688

DRA 04

001

Carrier Id sent by

device is not suppor-

ted

Contact OLS back office Fix bug in device or ser-

ver

DRA 04

002

Part number sent by

device is not suppor-

ted

Contact OLS back office Fix bug in device or ser-

ver

DRA 04

003

Serial number sent by

device is not suppor-

ted

Contact OLS back office Fix bug in device or ser-

ver

DRA 04

004

Meter inspection

required.

Means that the PSD

registers do not match

the values tracked in

the postal core. Indica-

tes a bug or a fraud

Perform PSD inspection, connecting to postal ser-

ver. Actions depend of postal rules so PSD may

have some different limitation after this error mes-

sage

DRA 04

005

Requested amount is

too low

Retry with higher amount

DRA 04

006

Requested amount is

too high

Retry with lower amount

DRA 04

007

Customer's Account is

on hold.

Account status is not

‘Active’

Contact back office

DRA 04

008

Funds available regis-

ter limit exceeded

Retry later after non zero

franking

DRA 04

009

PSD state is invalid Fix bug in device or server

DRA 04

014

Maximum number of

downloads exceeded

Contact back office

DRA 04

015

PSD is withdrawn

DRA 04

017

Registration update

required

Perform update registration transaction

Code Description Helpdesk On site

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Dbx 20 Series Guía de usuario Pagina 48

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