Dbx 20 Series Guía de usuario descargar pdf (Pagina 45)

Error Code

685

DPA 34

003

The meter is faulted Swap PSD

DPA 35

000

technical error

DPA 35

002

There are two root causes for this message.

First one the most frequent is: That the message will

appear if you made credit reset and the transaction is

not successful and after you try to do a credit reset

with a different amount from the previous failed credit

reset. User have to perform a successful credit reset

with the same amount to ba able any different credit

reset. Note in every country except Germany the

user can frank.

The second root cause may be that: Maximun reset-

ting limit reach Or total credit amount reach

Retry resetting with

previous amount up

to successful reset

transaction.

DPA 36

000

Handshake between

server and PSD is

failed

The system can talk but

something wrong between

PSD and back office.

Remote action: check the

PSD back office status

DPA 36

001

Device unable to con-

nect to spine

Contact back office to know aspirrine server status

DPA 37

001

Connection with server

have been set but con-

nection with server

have been lost

Check machine and wall socket connection wiring

Retry

DPA 37

002

Connection with server

have been set but ser-

ver took too many time

answer

Contact Server support team to check server sta-

tus

DPA 37

004

Connection with server

have been set but sys-

tem unable to send

messages to server

Contact Server support team to check server sta-

tus

DPA 38

003

Connection server

failed It's a generic

message see if there's

a second message

more accurate on the

root cause

Try to get the other error message to understand

root cause

Code Description Helpdesk On site

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Dbx 20 Series Guía de usuario Pagina 45

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