Dbx 20 Series Guía de usuario descargar pdf (Pagina 39)

Error Code

679

DBX 36

037

Device not authorized

on this phone number

Check server phone number: Press 13 on nume-

ric keypad enter Supervisor pin code and press

OK Press 9.2 and check phone numbers

DBX 36

038

Server not responding Contact the OLS Back office

DBX 36

039

unknown device type.

Customer may use

non Neopost modem

1 Identify modem.

2 Try with new modem

DBX 36

040

port already open Please turn off, unplug the modem cable, turn on

and retry

DBX 36

041

Modem disconnection 1 Check if the cable is not damaged and well

plugged.

2 Check the line with analogical phone

DBX 36

043

Name exist on net Please turn off, unplug the modem cable, turn on

and retry

DBX 36

044

Server general net fai-

lure

Check servers status

DBX 36

050

request modem time

out

Check servers status

DBX 36

051

Modem cannot get

LAN access

Check servers status

DBX 36

052

modem netbios error Check servers status

DBX 36

053

server out of resour-

ces

Check servers status

DBX 36

056

Too many line errors.

Maybe a lot of noise

on phone line

1 Check if the cable is not damaged

2 Use analogical phone to test the line. If noises,

then the customer has to contact his phone provi-

der

DBX 36

059

no remote encryption,

probably a server

issue

Check servers status

DBX 36

063

DBX 36

064

No phone line detec-

ted by the modem

Check that the phone cable is well plugged in the

modem and in the wall socket and not damaged.

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Dbx 20 Series Guía de usuario Pagina 39

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